If any of our product is not 100% satisfactory, simply return it within 30 days for full credit refund of purchase or exchange less the shipping fee. A 25% restoking fee may apply on furniture & equipments. All returned furniture and equipment must be in original packaging. Fee may increase on damaged or used equipment. All credits in your account are automatically deducted from your next order. Claims for missing items must be received 24 hours from receipt of order.

Sales Policies
1 Pharmaskincare® does not accept responsibility for installation or assembly of any items purchased.
2 Pharmaskincare® is not responsible for maintenance of any of our products. Proper use and maintenance are the sole responsibility of the customer.
3 Pharmaskincare® is not responsible nor has knowledge of individual building codes or laws. Please check with your local government offices regarding any questions that you may have. Compliance with all local, state and federal codes is the sole responsibility of the customer.

Payment Policies
1 All purchases must be prepaid. We accept Visa, MasterCard, American Express, Discover, Certified Bank Checks and Money Orders. Pharmaskincare® also is certified with many different lenders that can provide our customers with many different financing options. COD’s are not accepted.
2 Special order items, as well as items that are not in stock, will require a 50% deposit with the balance due prior to delivery or pick up of merchandise. Items that remain in our warehouse must be picked up or shipping within 3 weeks of purchase. Customer will be charged storage fees of no less than $55 per day that item(s) are held in our facilities.
3 After special orders are in production, the customer is fully responsible for paying the balance. If the order is cancelled, it will result in total forfeiture of deposit.
4 All returned checks will be charged an additional $35 plus all bank and services charges.

Shortages, Damages or Loss of Items in Transit
1 All shortages or damages must be reported within 24 hours of receipt of merchandise. Problems reported after 24 hours are not the responsibility of Pharmaskincare® and resolution of the problems are not guaranteed.
2 Any damages to products are the sole responsibility of the carrier and such damage claims are between the Pharmaskincare® and carrier. The customer is required to provide video evidence of the damage so that Pharmaskincare® can file a claim and send replacement merchandise to the customer.

Exchanges, Returns & Refunds
1 All returned products will incur a 25% restocking/reconditioning fee.
2 All merchandise must be returned in its original box with original packing materials and must be packed in such a manner that it will not incur damages in return transit. Any damages to returned products are the sole responsibility of the customer and such damage claims are between the carrier and customer.
3 Refunds and exchanges will be given within 30 days from the original date of purchase. All credits for merchandise will be given as in-house credit only.
4 Custom orders CANNOT be returned for any reason whatsoever.
5 All refunds issued will be less shipping charges. Customers are responsible for all return shipping charges.
6 All returns must be approved by Pharmaskincare® before they are returned and must be accompanied by an RMA number.

Limitations of Warranty
1 Hydraulic pumps are covered by a 1/2 year limited warranty, electronic items are covered by a 180 day limited warranty and all other items are covered by a 1 year limited warranty.
2 SPharmaskincare® shall not, under any circumstances, be liable for abuse, misuse, normal wear and tear, alteration, improper maintenance, unauthorized repair, design concepts, any chipping, fading or peeling of laminate or any acts of nature, such as, fire, water damage, freeze, etc.
3 Pharmaskincare® reserves the right to replace any discontinued item with a like or similar item.
4 A licensed plumber must perform all installation for plumbing and all plumbing related equipment. Failure to do so will result in the warranty being voided. Documentation must be provided to Pharmaskincare® for all plumbing related warranty issues.
5 All transit costs for items returned to Pharmaskincare® or replaced by Pharmaskincare® is the sole responsibility of the customer.
6 An approved electrician must service all equipment still under warranty. Failure to do so will result in the warranty being voided.
7 Any reconditioned, open box and floor models are sold as is and do not include a warranty unless otherwise noted by Pharmaskincare®

DISCLAIMER
Pharmaskincare® is providing this website, on an "as is" basis and makes no representation of any kind with respect to the accuracy of any information presented on this site. Pharmaskincare® disclaims all such representations. Pharmaskincare® does not represent or warrant that the information in this site as to equipment or products offered for sale is accurate, complete or current. Any instructions for the use of equipment or products presented on this site are not intended to serve as a representation or warranty that the use of the equipment and/or application of the product in conformity with those instructions will achieve the desired outcome or any particular result. All such warranties and representations are hereby expressly disclaimed. Products and equipment offered for sale on this site are designed to be used only by licensed aestheticians; and adherence to any instructions presented on this site is not a substitute for, and does not excuse the licensee from, his/her professional obligation to independently assess the risk that the application of the product and/or use of the equipment will cause an adverse skin reaction or other injury, in light of the user’s and/or salon patron’s general health and skin condition.